Effective Date: 04/23/2026

These Terms of Service (“Terms”) govern your access to and use of the Naija Matchday Kitchen (NMK) website, platform, and related services.

Naija Matchday Kitchen (NMK) is a brand operated by BIBISERV. References to “NMK,” “we,” “us,” or “our” refer to the business operations delivering food services through an integrated model of culinary preparation, logistics coordination, and digital systems.

By accessing or using our website, placing an order, or submitting a request, you agree to be legally bound by these Terms and all applicable policies referenced herein.

Services

NMK provides food ordering, delivery coordination, catering request intake, and related customer service communications.

Orders

Orders are subject to product availability, delivery slot availability, and payment confirmation. NMK reserves the right to decline or cancel orders where necessary for operational, quality, or safety reasons.

Pricing

All pricing is subject to change without notice. Taxes, service fees, delivery charges, or other applicable charges may be added where relevant.

Delivery

Delivery timing is based on the slot selected and operational conditions. While NMK works to fulfill deliveries on time, actual delivery timing may be affected by demand, traffic, weather, or other factors outside our control.

Customer responsibilities

• Provide accurate order and contact information
• Be available to receive communication regarding your order
• Ensure delivery details are correct and accessible

Cancellations and refunds

Cancellations and refund eligibility are governed by our Refund and Cancellation Policy.

Intellectual property

All website content, branding, logos, and related materials belong to NMK unless otherwise stated and may not be copied or reused without permission.

Limitation of liability

To the fullest extent permitted by law, NMK is not liable for indirect, incidental, or consequential damages arising from use of the website or services.

Contact

Questions about these Terms may be directed to supports@naijamatchdaykitchen.com.